Privacy Policy
1. Information We Collect
When you contact us through this website, submit a repair enquiry form, or communicate via WhatsApp or telephone, we may collect your name, phone number, email address, device model, and a description of the fault. We do not collect payment card details through this website.
2. How We Use Your Information
Information you provide is used solely to respond to your enquiry, schedule a repair visit, and follow up on completed repairs. We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Cookies and Analytics
This website uses Google Analytics 4 to understand aggregate visitor behaviour (page views, geographic distribution, device type). This data is anonymised and does not identify individual visitors. You may opt out via browser settings or the Google Analytics opt-out extension.
4. Data Retention
Customer contact details are retained for the duration of the repair relationship and for a reasonable period thereafter to support warranty enquiries. You may request deletion of your data at any time by contacting us.
5. Third-Party Services
Links to WhatsApp and Google Maps on this site are subject to their respective privacy policies. We are not responsible for data handling by these external services.
6. Contact
For privacy-related enquiries, contact us at: Laptop Service Center, F#306, Tirupati Complex, Mahatma Gandhi Rd, Secunderabad 500003 or call +91 97057 77417.